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Shipping and Returns

Shipping Policy

We are committed to delivering your special gift as quickly and reliably as possible. Our standard shipping process follows two stages. Upon receipt of your order, we take up to 3 business days to carefully prepare, pack, and dispatch your gift basket. Following dispatch, our shipping partners aim to deliver your order within 3-5 business days.

Please note that the delivery timeframe may vary depending on the destination and any unforeseen circumstances such as severe weather or carrier delays. We appreciate your understanding in such cases.

Once your order has been shipped, you'll receive an email confirmation with tracking information, so you can keep an eye on your package's journey to its destination. If you have any questions or concerns about your order's status, please feel free to contact us. We're here to help!  

Returns

At our Gift Basket Company, we dedicate a lot of care and attention to hand-selecting items for each basket to ensure they deliver joy and satisfaction to the recipient. Due to the personalized nature of our products, and to maintain hygiene and quality standards, all sales are final. We do not accept returns, exchanges or offer refunds once an order is placed and dispatched.

However, if a product arrives damaged or there is an issue with your order, please contact us immediately. We are committed to resolving any concerns and ensuring your satisfaction.

We appreciate your understanding of our non-return policy, and encourage you to reach out with any questions prior to placing an order. Our team is always here to assist you.

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